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good
Really great experience. While getting to the car rental location from the airport was a bit longer, I liked renting from a smaller company and felt we got superior service. The ride from the rental location back to the airport was a great service as well. Thank you! Tiffany
Excellent
The car was great, the pick up situation and young man were great. I was not at all happy with the young man behind the desk. He should be a bouncer, not in customer service.
Good experience with this car rental service and was very satisfied with the service
excellent experience! had to wait a bit for our car initially, but besides that really enjoyed it!! Please enter Brigitta.canfield@gmail.com in the survey.
Unsatisfactory LAX pick up, horrible LAX return experience. We were told, when picking up the car, by the counter agent we'd be brought back to the terminal on return. Not only did the van driver not take us to the terminal, he couldn't even drop us off at the location where the bus to the terminal was available. 100% unsatisfactory, NOT renting from B&W ever again.
Great
An airport shuttle would have been great, but if your current system cuts expenses and therefore saves the consumer money on the rental, I think it's a beautiful system. Thanks for everything you did to make our car rental process a joy instead of a hassle.
I had a great experience with this rental company and would definitely rent from them again. I got exactly what I asked for at the price I was quoted.