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My husband and I travel quite often. Black and White Rent A Car in LA was the most pleasant experience we have ever had. They were prompt, picked us up from the airport and returned us to the airport with time to spare. We rented a van for seven people and were promised all luggage would fit and it did! The cost was considerably lower than other places we priced online. My brother is headed to LA this summer and we have already suggested Black and White Rent A Car to him.
A++++++++++ Very Professional, Quick and prompt service, Overall Great experience! Will do business with again!!
I flew into LAX from Australia for my son's wedding & needed everything to go smoothly. The staff at all levels were very helpful, from email communications with the rental office prior to my traveling, getting picked up at the airport, getting the car, and getting back to the airport after returning the car. The staff was great, the price was significantly better, and everything went perfect. Whenever I come to visit my son, I will be using B & W ... I highly recommend them to others.
I had not heard of B&W before so I was a bit anxious. The pick up in a car at the airport was the best!!! Very nice people, clean and perfect car, efficient..on the return they took me back to the airport in good time to catch my flight. Love the "princess" pick-up and drop off. Will definitely use them again, probably at Christmas! Thanks
The employees at Black and White were so friendly and willing to help us with directions and suggestions for restaurants and things to do while we were in L.A. Will definitely rent from here again.
i got there a little late and they still helped me and were very friendly.
Staffs are very friendly. Service is beyond my expectation.
Car was keyed (scratched) - did not take CDW, rental agency sent bill for over $300 to fix scratch - problem is, estimate attached to bill is for damage that was already done to car before we rented, as evidenced by pre-rental walkaround paperwork. So now have to fight with rental company to get corrected. They also want to charge a full day's rental for taking the car out of service for approximately 3 hours. Will probably not rent from them again.
Will definitely rent from B+W again - great people, vehicle, best price
Everyone was fantastic--the car was better than we expected to get--and the rate and car seat were great. The one little glitch between the web reservation and the on site staff near LAX was handled quite well. I've already recommended this to some friends in LA!