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Nice staffs, clean car, wonderful service. I'll definitely go to B&W again when I go to LA next time, and recommend B&W to my friends.
Will ENT again
I wanted to rent a car for Sunday and Monday. I rented the car well in advance. A few days before the trip, the place said that they weren’t opened on Sunday so I’d have to pick it up on Saturday, but would be charged for the extra day. Why take a Sunday reservation if your not open? Then, when I returned the car a couple hours late, they charged me for another day. Overall, I wasn’t happy.
I have rented here three times now. Each time it has been exceptional. My only complaint from this time is that when I call in to get a quote I was given a price that’s $15 more expensive that my previous times. After I ask I was offered a new price that’s still $10 more expensive. In the end I had to book online myself to get the rate I had.
I've never been so pleased with a car rental company as I was with Black & White Car rental. Usually it's dealing with the best of the worst, but B&W was incredible. So easy to get picked up, fast service, friendly and no pressure team and check-in process. Simple to make adjustments to when I brought the car back in and the car was incredibly clean. Thank you - will definitely use you again for my future trips to LA.
Everything was great had a fantastic experience
I placed my order on Kayak. Was pleasantly surprised that the rate was so affordable consider that I got a lux car. Everything went smoothly. Very happy with my experience there and will definitely go back again in the future
Best experience with a car rental agency, hands down.
This was my first time renting a car so I was a little scare of all the details of renting a car but actually from the begging of booking the car to the returning of the car was easy and simple not complicated at all. I can actually said I f I need to rent a car again I would come back to rent a car at black and white rent a car.
Prefer to Enterprise, willing to pay more. Appreciate 24 hour drop-off, leaving with a full tank of gas, and insurance check which taught me that I'm fully covered and should never pay for more.