REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
it was warm and friendly personnel and very quick service to get the car. it is defiantly a much better experience compared to the main-brand car rentals.
Great care rental company. Very good rates.
Great care rental company. Very good rates.
We were left stranded at LAX. Upon arrival, we called the numbers that we were instructed to call when we arrived on time in LAX . No one ever answered the calls. We called for over an hour. According to our reservation, they were open until 5 PM, We started calling at 345pm. This left us stranded at the airport. I would NEVER try to reserve them again. Apparently they decided our reservations was not worth their time!
It would have been helpful to have the auto manual in the glove compartment to know how to use all the features in the car.
Overpriced. Terrible pickup service. Kept getting transferred and then hung up on. Office wasn’t open at time stated on website. Almost missed flight. David was was great, but he was only positive. Otherwise unprofessional operation and felt ripped off.
Great rental experience. Will rent again!
They were really easy and wonderful to work with, and I definitely recommend them. I would happily rent from Black and White again.
Efficient and polite. No nonsense check-in.
Great service, fast check-in/checkout, great experience