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Excellent experience! Half the price of the competition and very nice cars. Check in and drop off were smooth and casual. The employees were friendly and laid back. Will recommend and and rent again from B&W rental.
It isnt the fault of the agency, but Google maps got me caught in an ongoing circle for the return, when I was already crunched for time. The agency itself did very fine by me.
An exemplary experience. Quick & painless service, great car, and they even dropped me off at the exact terminal I needed.
Diamond in the rough.
Great service!
Really solid and straight forward experience, didn't haggle with me about insurance (I provided mine ahead of time). Very professional and easy.
Love my upgrade. Quicker than the big names, and better too!
They are NOT set up to get you on your way quickly. Waited 50 minutes (!) to be picked up. Then another 10 minutes once the paperwork was done to get my car. You get what you pay for.
I would definitely rent from here again whenever I come back to LA. They were great with notifications and reminders. The vehicle I wanted wasn't available but I got a better one for the same price. I didn't have to wait too long at the airport once I gave them a call. Everything went smoothly to be honest. Only thing is that the driver doesn't help you load your bags in the car. I'm used to that as a courtesy so that's the only opportunity i would say they need to work on.
The experience was nothing short from professional and great. I had just returned a rental car to Avis and rented from B&W and was impressed by the routine inspection and mileage + fuel information I received before driving off the lot. Would definitely rent again!