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NAYELLY WAS SUPER SWEET AND MADE THE PROCESS EASY. DEFINITLY WILL RECOMMEND IN THE FUTURE.
Very good service
Very good service
I have been renting cars for years, and this was the first time I did not feel hustled by the rental car representative pressuring me to purchase needless extras. The whole process was smooth, prompt, efficient with friendly and courteous service, starting from beginning to end. The vehicle was extremely clean, a late year model with low mileage. Overall, it was the best experience I ever had renting a vehicle. I am more than just a satisfied customer; I hope to be your customer for life.
Everybody was very nice and helpful! We will definitely use you again! FIVE STARS!!!!!
Better than I expected.
The car was really nice (Toyota Corolla) and the price (less than $20 /day) was exceptional. I do wish they had let us know when reserving online that we would have to produce proof of insurance at time of rental, though. It took a while to call my insurance agent and get them to send the paperwork. I have never had to do that at a car rental place before.
This was my first experience with B&W. It was the easiest car rental experience I've ever had. Not only was the rate better than any competitor, the streamlined system for picking up at LAX and getting me on the road with my rental car, was so exceptional. The return process was also very easy and a ride back to the airport terminal was prompt. I will always rent from B&W in the future, and will be leaving review on social media and other websites.
Excellent service and great staff
I took a chance on renting from a company that I was not familiar with, did some research and made my reservation. Everything went great, the instructions they gave were easy to follow. The car was very nice and new, with low mileage. Dropping off the car was a little slow, but got taken to the airport on time.