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I appreciate the personal service.
Great value and service. My experience could not have been better
Waited 1/2 hour at airport to be picked up. Everything else was very good with that exception.
Helpful service, clean facility, bit of a delay getting picked up but not too long, thorough walk around, car was clean and in good shape. Would rent again!
Hector was extremely helpful. He dropped me to the hotel and was extremely courteous.
Great people! I’d definitely rent from them again :)
Loved that they pick you up at the terminal in a vehicle and take you straight to rental place.
Pick-up and drop-off at LAX was faster than I expected. As fast as a regular rental car shuttle. My first time with them. I reserved a Corolla but they gave me a Nissan SUV, which I was happy with. You can tell these folks are not in a pure mass-market business. For instance they really scrutinized the car before I drove it off.. The main-line agencies aren't quite to careful. Maybe Black and White is more careful because they rent high-end specialty cars. Great experience all around.
David was excellent!
My expectations for hospitality and service of car rental places is minimal but this company is making me rethink my expectations.
This company is the best rental company I’ve ever worked with. Their communication was professional, courteous and pleasant. All interactions with multiple staff members were well above standard.
I highly recommend this service.