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We rented from Black and White in LA. They were extremely helpful, and friendly. We were a little concerned having never hearing of them before. But I have already told several friends and family to use them. Plus they gave us water!! Will definitely use them again!
I have been reconnecting B&W to everyone I know. The rate was great, but the employees really made the experience a great one! They went above and beyond. They even dropped my aunt off at the bus stop while dropping me off at the airport! Anytime in in Los Angeles, I will always rent from Black and White Car Rental!
The only downside was that the pouches of the doors in the car hadn't been cleaned out when I got it, but they corrected it as soon as I pointed it out
The car was perfect! The staff were awesome. In and out and both ends of the journey were easy. Thanks. Will recommend you to our friends.
Great overall experience. Zero issues and great service
Office was clean, employees were professional. Car was what we reserved. I would rent from them again! The only downside is that we had to wait almost a half an hour to be picked up.
They were very nice and courteous my daughter left her phone in the car and they right away called us at the airport and they said they ship it back to us thank you black and white I will recommend you to friends and family
They were very nice and courteous my daughter left her phone in the car and they right away called us at the airport and they said they ship it back to us thank you black and white I will recommend you to friends and family
The prices on the Black and White website were higher than the outside ones (hotwire/priceline) so I booked through the outside one. I usually try to book through the rental agency directly so they get more of the profit instead of the middleman taking a cut, but the price would have been significantly higher if I did that. I was very satisfied with our experience and will use Black and White again! Thanks!
It took a long time to get the car. I’m not sure why but it took an extra hour out of our day and I only had a few hours to sightsee as it was my first time in LA. Other than that it was great and I would rent from you again.