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Professional, friendly staff, thank you
Staff was very helpful, and my rate was really good. The LAX location is the best location to pick up a car.
It was a pleasant experience. The gentleman who picked me up and dropped me off from the airport terminal at LAX was so wonderful. He was a pro at getting in and out of traffic and was nice and friendly. I'd recommend he gets a raise - he made my experience wonderful.
The service was great, it was nice of them to pick me up and drop me back off at the airport. Checking in for my reservation was quick and easy.
The service was great, it was nice of them to pick me up and drop me back off at the airport. Checking in for my reservation was quick and easy.
It was nice to rent from a smaller car rental place, it felt more personal. I was glad that I got a vehicle better than what I was originally going to get.
I always get the nicest drivers that pick me up from the airport. And I always score an awesome car. No complaints here.
we got picked up from airport after 30min, there is no process described us to call the agency for pickup, we were waiting for shuttle to come just like any other rentals, when we didn't see any shuttle then we called the agency then they sent a car to pickup. The website or our reservation confirmation doens't have any pickup and drop off info. We needed to drop off the car by 7am, and the location is not opened until 8am, so we end up not renting the car.
Nice office. New guy behind counter was just learning and not speedy yet. Very nice immaculate car. Very polite and helpful personnel. Excellent ride to airport on return and office opened 20 min before normal opening time. If there was an explicit set of instruction on how to pay tolls that would have saved me time trying to figure it out. An email account sent to former employee did not bounce. It should have been forwarded to a current employee. Overall very happy with experience!
front desk staff were good, the pickup and dropoff drivers were excellent and helpful, Amber Rollefson (director), was great in honoring the price quote and getting all paperworks set up and ready, great car rental company, keep up the good work, thanks.
Ray C