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Fabulous rental car agency. Pick up at curbside was easy. Paperwork at the office was easy. We received a much nicer and bigger car than we had reserved at no additional cost. The return of the car took two seconds and then they drove me right to my terminal. Very nice and professional staff too!
I was very happy with my experience, thank you!
Professional, clean, and polite.
Great staff, great price, loved the experience.
My entire experience with Black & White was seamless, from online reservation to pick up and drop off. The staff was extremely helpful and the car served our needs very well. We will be renting from Black & White during our next trip to L.A.
Excellent service, great price, and extremely convenient.
Vincent Morgado was very professional and courteous. He delivered excellent service and made us feel more secure in our choice of car rental company.
I was told that I would be picked up from the airport and gave them all my information over the phone to expedite the process. Upon arrival I was told that another couple would be riding with us and we would still have to go to the rental location and re-enter all the information I'd already given over the phone which added 45 minutes! This is not what I was promised and I will not use this company again.
The staff was very kind and very helpful. The pick up was prompt and they worked with me when I needed to return my car early.
So friendly and accommodating. Would recommend to everyone!