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Black & White, you set the bar for car rental service at LAX
Great
We had a great overall experience
I really appreciated the ride back to the airport after returning my vehicle. My only complaint was a subjective one, being that I do not like the handling of the car I rented. Other than that, it was a pleasurable experience.
You need a category higher than "Great" to describe Black and White Rental. Our agent was wonderful and everyone we had contact with was extremely helpful, making the entire process a real pleasure. Not something I would expect to say about renting a car, but in this case it's absolutely accurate.
Thanks!
A little lag time being picked up (after i had called) from the Airport to where the rental company was located, but still a great experience. Everyone was very friendly, helpful and efficient. I will definitely use Black and White Car Rental when available!
I would definitely rent again from B&W. The only minor downside to my experience was that the car they provided was a bit less spacious inside than my party of 4 would have liked. But it was a Mercedes CLA 250 instead of the Corolla I had been quoted, so that was a very nice surprise!
The car was not in great shape. It had an engine noise and it was driving funny.
This is the second year in a row I have rented from Black & White rental car. Both times renting with them has been awesome. Each time the agency picked me up on time and in the office they were fast getting me on my way in the rental car I chose. I will definitely be renting from them again on my next trip to Los Angeles.
Daniel was superior in his service upon picking up my car rental.