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After receiving the vehicle a few hours later I realize the cigarette lighter was not working and was on my way out of town I called to report this and ask if I could get the change. The lady exact words to me was "NO she gave me a running car and that what mater", I told her it is important to me to have vehicle that features on the works and she again reply we order a vehicle that will run and that what we gave you. The AC do not work and the back door only opens on the outside. VERY DISSA
Miss Brown at the desk was very professionaland helpful. Barry at the airport was promptly ontime both for my arrival and my departure. Thank you all for enhancing my stay in Jamaica.
Was greeted promptly, but waited 25mins for the vehicle to pick me up to bring me to rental place. The lady I dealt with was not friendly but there were other friendly staff. I received an old toyota yaris, ended up bringing the vehicle next day back from from Ocho rios (90mins away) because yaris did not start at times, wipers were in bad condition and burning smell emitting from vehicle. Got corolla that was even older. Carpet was lifting, bad shocks, engine light warning. WORSE EXPERIENCE!
My only dissatisfaction is the cost of insurance
This rental car service was great, the people were very friendly and helpful, and we really appreciated being able to use a cell phone for free during our whole stay! Highly recommend!
Be sure you confirm your credit card has liability coverage for rental in Jamaica, this company tries to push their daily insurance rate even if card covers rental. This was an uneasy way to start off with agency.
really enjoyed my rental experience at chalis, would definitely do business there again
Service was great and the staff was very accommodating.
The entire mission team from Word Alive Church is grateful for your assistance during our travel in Jamaica.
The staff was pleasant to work with.