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Awesome experience other than a long wait at the airport
PR has rough roads and the rental's shocks/suspension didn't always respond well. Not an issue with the agency; just the car
Todo estuvo perfesto muy amoroso todo bien limpio
Got a lot nicer car than expected, probably the best car rental rate I have seen. Speedy customer service check in and check out for the rental. No BS. As long as you read through everything they give you beforehand it is very straightforward. Was able to use my own insurance and purchase a damage waiver to cover my deductible. Will use them again for sure.
It would have been helpful to know in advance that a copy of insurance coverage was required
Service needs improvement. Our redeye flight was delayed and our week long car reservation that was held with a credit card was canceled. The reservation also had my flight info.
I’ve rented from Charlie’s for over 35 years.
Good service
Always get good service at Charlie Car Rental.
Very friendly and courteous people.
good a/c and good car play