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The car was nice. the initial check in was way too long. Drop off was much faster and easier (appeared to be more workers).
Very expensive.
We have been traveling to PR for over 30 years, and renting vehicles.
This was the most expensive experience ever. We rent for long-term, 2-3 months.
We will need to re-think our auto needs for our next trip to PR.
The wait was very long, but the people behind the counter were working hard. At one point, a man cut in front of me but that wasn't the workers' fault. It was just annoying.
I think the battery on the remote was starting to loss power. Holding down to pop trunk sometimes didn’t work.
Awesome experience as usual
I will be renting from you again, and recommending your agency going forward.
Great service. Quick pick up and drop off. Will use again.
They tried to give us a car that was dirty & had damage to the body. It had obviously been in an accident. We had to wait over an hour while they “washed/cleaned” another vehicle that wasn’t much better. The facility is too small. If you’re traveling with others, they’ll have to wait outside in the hot sun while you fill out the paperwork, which in our case, took forever.
Good service, I rent for many years with Carlie.
The staff were amazing! We will definitely use them again!