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They were very friendly and informative
I was even offered a choice of three vehicules.
I arrived in the evening and there was only 1 employee available to assist customers with rental contracts. The other gentleman was driving the shuttle. Expect this to take long. When I returned the vehicle midday, there were 2 employees assisting customers and a third attending the shuttle. Good service, clean cars, great locations throughout the island.
Great experience
The rental was quick and easy.
The process was very easy and quick. I was prepared for the worst but I was pleasantly surprised. I think they do a good job preparing your expectations. I had all my paperwork before I arrived and check in took only a few minutes. The check out was just as easy. Shuttles very prompt and the office easy to find. I will rent from them again when on the island.
JoAnne
Got a brand new car. Everything was beyond my expectations. Thank you
Our experience was that we were not treated very courteously when we picked up the car. We found the employee to be quite rude. When we brought the car back and addressed the rudeness with the employee he said he didn’t remember us. We told him exactly what he was wearing and he again told us he didn’t recall helping us and being rude when we picked up the car. We expected to be treated more courteously as customers of yours.
Car wasn't totally clean and not the model we expected. Overall good experience.
The service was excellent but the vehicle I got was dirty in and outside. The smell of cigarettes was really bad. The presentation of the vehicle for me is very important. They should clean it better. Staff was excellent.