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The employee was rude and acted like he was doing me a favor. Slow, unknowledgable and unorganized. The car had 36k miles, but was the closest thing to "rent a wreck" that I have ever experienced. Seats were stained. Dents everywhere on the car. I had them all marked on the sheet, but held my breath that I marked them all.
The rental process/paperwork was extremely long. Not sure why.
I have been renting every year from Charlies since 2010. I have recommended poeple since then but this time around it was not so good. I called from the airport at 12:38am 30th of March they said they where on their way. Called several times after that and no one answered at 1:30am I decided to get a uber to the office. Then there was only one customer they were waiting on. It was not a good experience to go through with my wife and three kids.
I’ve have been a customer for over 30 years I have no complaints or issues
Thank you
I’ve have been a customer for over 30 years I have no complaints or issues
Thank you
The girl that took care of me was very helpful, deeply appreciated
I’ve been renting with them for over five years, to date I have no complaints.
Pick up was great
Very accommodating and helpful. Best toll-road policy of any rental agency
Very good service!