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Overall Good.
The staff was friendly and helpful-even changed our return center so we could get a shuttle to the airport.
Charlie’s always takes great care of me! The cars are maintenance of worry free and the rental price is great for my pocket. I always choose Charlie.
Always rent cars from your location Samantha and Ernesto ALVERIO
We have been renting from Charlie's Car Rental for years. I couldn't think of renting anywhere else in Puerto Rico during our stay. The staff is super friendly and professional. No one can beat their prices and value. Their shuttle service is outstanding. The wait is minimal, and our last time we rented got a sweet brand new vehicle. Thank you Jose Martinez for always providing the best car rental experience. We will continue using Charlie's Car Rental for years to come during our visits!
I've rented 3 times in the last 10 years and I am glad to say each experience is better then the last. People are patient and courteous answer all questions and concerns and speak Spanish and English. Great place.
It might be helpful to let people know where to catch the shuttle bus at the airport. It was not very well marked at the airport, so that was a little confusing.
Always a great experience when we rent from Charlie Car Rental. Prices are reasonable and a good car selection. Been renting from Charlie for over 20 years.
Great experience
The cars are not in good condition they have damage and are not clean at all inside. I had to change my car in the truck it had the wood panel broken. All the lugage just droped inside the extra tire section. The first car was dirty inside the seats were all stained. I asked for another car it was a little better it had visible damage and also was not clean inside. I just gave up and kept it. The staff was friendly and helpful. The car itself was below expectations. I have rented years back was