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I rent a few times a year, there should be a frequent renters program w perks.
Reservation online and pickup was smooth. Vehicle was fine, made some strange noises at times, but drove ok. Also when I filled the gas at the end of the reservation the gauge never went to full. Dropoff, however was painful. I waited standing in line for an hour to drop my vehicle and receive my deposit back. There has to be a more efficient return process than having the cashier responsible for both reaervation check out and returns.
Staff was excellent. Very prompt and courteous. A pleasure to rent from Charlie's
The staff was super helpful and clear in all the explanations. Somehow the price was lower than online, and when I returned the car a day earlier they refunded me the last day. Overall great service and very satisfied with this service
Great experience; better than known national car rentals if you are willing to use an out-of-airport company. Good rates and good car quality, clean and expedite. Thank you, Charlie Car Rental!
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They didn’t have the car I requested but was disordered with t the vehicle given
Our experience with Charlie car rental was great, we will rent from them again.
Satisfactory.
Clean, well-maintained car. Staff were very courteous.