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Efficient service. good treatment and trained staff
The service was great! I used to always use Charlie 's rental then stopped for a while...not anymore. Prices are better, service is quick, efficient. Definitely sharing information with family and friends.
The cars needed to be more clean
All The Staff Was Very Helpfull And Sweet!! Second Time Renting From Charlies Rental And Will Continue!
The vehicle was delivered in poor condition and dirty and banged up.. the first vehicle had a bad odor so they gave a second vehicle which had the issues mentioned above without the odor.
Easy transition from picking up my family at the airport to receiving the rental car. Clear explanation of any charges and available add-ons. No hassle on returning the vehicle and free transportation back to airport.
Would rent again without hesitation
The staff were helpful once we got to the rental, the drop-off process was incredibly confusing and time consuming. The vehicle itself was what we requested but not in the best condition. Car had bald tires, one of which looked like it was going to pop at any given moment as it was bulging. Windshield was cleaned with something that made it hard to see out of and the wipers did not work at all- not good driving vehicle when it rained. Also charging ports did not work and speakers were blown out.
I have been renting from Charlie Cars for years now.
Their prices are among the best (although renting a car these days is more expenseive anywy=here than i would like). Staff is friendly , effieicent , patient and helpful.
Charlie in Aquadilla at the airport has been the best experience over 10 years for me!!! They are very nice