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Charlie car rental is the only rental that I used in Puerto Rico I made the mistake of trying another car rental once and I was baffled at how much was the difference between my quote and what I really have to pay. You can always count on getting your car on time . If there is any inconvenience or something wrong with the vehicle you can be sure that they will take care of it. They will either give you a new vehicle of the same or a better one. I can always count on Charlie. THEY ARE THE BEST!
Customer service was excellent
I wasn't sure where to catch the shuttle from the airport and Charlie Car patiently guided us to the pickup point. This is my third time renting with them. The experience has always been great and I would never consider renting from anyone else. I look forward to renting from Charlie Car again during my next trip to Puerto Rico! Never had a problem with the cars or the rental process. Thanks!
Promotion price was not the same
El dia que llegue llame despues de 20 minutos me repondieron y la respuesta fue que si podia esperar 25 minutos por que la persona que recoje esta en break. Me lleve el carro tuve que llamar para cambiarlo me dijieron que pase debido por que estaba machado y tenia un malo olor. Cuando llegue medicen que no hay carro.despues de un viaje de 1 hora. Tu vieron darme un carro pequeño cuando entregue el carro medi cuenta que me estaban cobrando el presio de otro carro tuvieron que resolverme.
Amazing! Will recommend
Excellent.
It’s the first time ever I rent a car with noticeable damage. I had to rent at 3:00 am and it was too dark and late to do any inspections myself!
I love Charlie’s Car Rental
The personal employees were great and service was fanatical