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I received excellent customer service from Alvarez - it had been a long time since I’ve rented a car - I will definitely come back to Charlie’s. Thank you!
Very reliable, great price. Will definitely rent from Charlie again
Great staffing and vehicle availability. Price extremely high for the category of vehicle and time rented for.
I paid close to 700 dollars for a 5 day period.
I will never rent a vehicle from your company at these excessive rates.
T
Everything was great. They are going toneed a bigger office.
No issues from being picked up from they're shuttle service to returning the car rental. And also want to thank the staff, especially the the shuttle driver who located my sunglasses I left behind and returned them to the office which I was able to coordinate for my relatives to pick up the next day. Overall, Charlie / ACE car rental was smooth experience on a last minute reservation.
The cab to and from the airport was very quick - no waiting around and that’s helpful when you need to catch a flight!
Our mini van was perfect for our needs. The back tire kept losing air, so we had to stop and put air in it every few days, but otherwise it was great. We will rent again next time we visit Puerto Rico!
Car rental was easy and convenient. Will definitely rent again.
Vehicle was very damaged. Dents, scraps and filthy inside.
Excellent service almost no wait . No issues . Best car rental in puerto rico