REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Excellent service and friendly
Flight was late and was charged with extra 300.00 for the rental, Juan Gonzales very poor customer service and rude.
The car was good and every went well. The only thing that didn’t work or the company should do better is the explanation of the waiting area to get the bus when you arrived to San Juan.
We have always rented from Charlie Car in San Juan when visiting Puerto Rico, as a cost effective alternative to the big chains. We were happy to find that Charlie Car offered service in Aguadilla.
Charlie's car rental agency was great to work with. The price on the rental was steep, but I suppose that's to be expected on the Island in Puerto Rico.
The website could be more specific about the cars and their substitutions.
Everything was great. Only issue was that it seems as if they cleaned the seats with water but it didn’t dry properly and left a very funky smell throughout the whole car.
The staff was knowledgeable and friendly, the car was clean and smelled fresh, had a great experience, thank you!!!!
My wife and I frequently travel to Puerto Rico and only rent our cars from Charlie's. We consider ourselves loyal Charlie's customers because of their friendly and courteous service.
Overall a good experience. Would rent from here again.