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Vehicle operated fine. There were several external body scratches and the interior wasn't cleaned
It was a very easy and pleasant experience. There was no hassle, and it was basically in and out. The staff member who assisted me was very knowledgeable and even offered some suggestions about what to do on the island.
The staff were very courteous and fluent in both English and Spanish
I been renting from this place for 3 years and I’ve had inly but good experiences
Best service as always!
Customer service rep was excellent.
Thank you
Much improvement with Charlie. Still had to call to be picked up, just wish they had a better system instead of waiting 30 minutes. The car was sluggish and that just may be the manufacturer's fault and not theirs. however, the car's seat appeared dirty - I was told it due to discoloration from new cleaning supplies used for sanitation due to covid. Nissan Versa is a below-average car that left a lot to be desired. again - not Charlies fault - but If I was them I wouldn't include it in the fleet
Great car
Charlie’s vehicles are old, dirty, and not well kept. I rent from here out of convenience and price and as the saying goes, you get what you pay for. But what you pay for here is smelly cars that haven’t had their carpets or seats shampooed in years and dirty dashboards and windows. There cars are old and many have nicks and scratches from old wrecks. Beware take pics of ALL damage. The tolls Of $8.99 per day is a rip off, employees provide minimal customer service and take too long. Very sl