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Thank you
Much improvement with Charlie. Still had to call to be picked up, just wish they had a better system instead of waiting 30 minutes. The car was sluggish and that just may be the manufacturer's fault and not theirs. however, the car's seat appeared dirty - I was told it due to discoloration from new cleaning supplies used for sanitation due to covid. Nissan Versa is a below-average car that left a lot to be desired. again - not Charlies fault - but If I was them I wouldn't include it in the fleet
Great car
Charlie’s vehicles are old, dirty, and not well kept. I rent from here out of convenience and price and as the saying goes, you get what you pay for. But what you pay for here is smelly cars that haven’t had their carpets or seats shampooed in years and dirty dashboards and windows. There cars are old and many have nicks and scratches from old wrecks. Beware take pics of ALL damage. The tolls Of $8.99 per day is a rip off, employees provide minimal customer service and take too long. Very sl
Overall a great experience! The return was super easy and the price was the best around.
Very convenient and economical. Would recommend and rent again
The car was dirty and poorly maintained. The car was scratched and dented. One large dent on one of the doors was not recorded on the original receipt and we promptly reported it to the staff. Upon returning the car a staff member asked if we had caused the damage. Luckily we had photographed the outside of the car.
One day I couldn't find the key. I knew it was in the car because the car would not run without the key being near. I call the rental site and explain to them., politely I was told to come back to the office site they will help me find it or I was going to get another key
They young lady was very polite and professional and help me with giving me a key. Funny thing , when I went to park the car, there was the 1st set of key. I am so happy that I wasn't told you have to pay for another key.
Exelente
They were efficient and got me on and out quickly.