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We went with Charlie Rent a Car as it was the best-reviewed car rental agency that was not at the airport, which we looked for in order to save about $50 per day. The only knock against the experience was that it took slightly longer than expected to be picked up at the airport. Other than that we were in and out of the rental car building quickly, both when getting the car and returning it, and the price quoted online was what we paid (minus the refundable deposit).
Good
It was easy and fast. The vehicle was very good
Truthfully, I was pleasantly surprised. Charlie Car has a lot of bad reviews on Google, but my experience was great. No issues. Everything as promised.
Not very happy with the service the car price have rented wit this company before I will not rent again
Will use Charlie again
I have been renting with this company for years and my experience is always the same, professional and friendly service and very fair pricing on a car rental. I am always satisfied using Charlie Car Rental.
Very courteous and professional ladies at the counter in at SJU and BQN. Thank you.
Overall good experience
I was worried after reading many review about trying to upsell insurance anc everything. None of that happened. They provided my card quickly with minimal paperwork compared to othe ragencies I used. They were very quick with inspection of vehicle at conclusion and and did not give a hard time about anything. Do mind you that they can get extremely busy causing a long wait. Especially around lunch time. Not really their fault. Demand is crazy right now post-covid.