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Not very happy with the service the car price have rented wit this company before I will not rent again
Will use Charlie again
I have been renting with this company for years and my experience is always the same, professional and friendly service and very fair pricing on a car rental. I am always satisfied using Charlie Car Rental.
Very courteous and professional ladies at the counter in at SJU and BQN. Thank you.
Overall good experience
I was worried after reading many review about trying to upsell insurance anc everything. None of that happened. They provided my card quickly with minimal paperwork compared to othe ragencies I used. They were very quick with inspection of vehicle at conclusion and and did not give a hard time about anything. Do mind you that they can get extremely busy causing a long wait. Especially around lunch time. Not really their fault. Demand is crazy right now post-covid.
Good
Issues with getting picked up from the airport (shuttle never arrived and they weren’t answering their phone). They did give us a taxi credit on our rental as a result. Fantastic service otherwise.
Always good service
Excellent people