REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
The staff was great but the service was slow. Employees were chatting instead of moving quick. That’s not good especially when travelers are tired and ready to get on their rental and get to their destination.
Ya he rentado en dos ovaciones con ellos y consideró que me ha ido bien. No he tenido ningún problema con ellos
Excellent!
Excellent!
Very helpful and knowledgeable staff. The only negative was that they told us one car was available, we waited for it, only to be told that it was not safe to drive. We were given another car shortly after.
Had a good experience with them
Great experience
I have been renting from Charlie for over 20 years now . The one car we got, the air conditioner stopped working, coupled with that the smell was horrible, horrible. Vomit smell. I called once the air conditioner stopped working and was issued another car, which was not the best. I received no discount. I have been renting for a very long time, and will continue to rent - next in November but I would like better service.
I have rented a few times. For the most part like renting from Charlie's. The only problem is that they required documentation from the insurance company and lots of people are not prepared with the information, and people like who are prepared have to wait longer because of that. Also, it would help if they have a line to deal with returns only.
Charlie's Car Rental at PR customer service was great and very knowledgeable. The lady was super nice and work very fast. The shuttle services was great as well, when we arrived and to take us to airport. I definitely will rent here again.