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The staff was great but the service was slow. Employees were chatting instead of moving quick. That’s not good especially when travelers are tired and ready to get on their rental and get to their destination.
Thu Jun 15, 2023 - Renter Review

Ya he rentado en dos ovaciones con ellos y consideró que me ha ido bien. No he tenido ningún problema con ellos
Thu Jun 15, 2023 - Renter Review

Excellent!
Thu Jun 15, 2023 - Renter Review

Excellent!
Thu Jun 15, 2023 - Renter Review

Very helpful and knowledgeable staff. The only negative was that they told us one car was available, we waited for it, only to be told that it was not safe to drive. We were given another car shortly after.
Wed Jun 14, 2023 - Renter Review

Had a good experience with them
Wed Jun 14, 2023 - Renter Review

Great experience
Tue Jun 13, 2023 - Renter Review

I have been renting from Charlie for over 20 years now . The one car we got, the air conditioner stopped working, coupled with that the smell was horrible, horrible. Vomit smell. I called once the air conditioner stopped working and was issued another car, which was not the best. I received no discount. I have been renting for a very long time, and will continue to rent - next in November but I would like better service.
Tue Jun 13, 2023 - Maya

I have rented a few times. For the most part like renting from Charlie's. The only problem is that they required documentation from the insurance company and lots of people are not prepared with the information, and people like who are prepared have to wait longer because of that. Also, it would help if they have a line to deal with returns only.
Tue Jun 13, 2023 - Renter Review

Charlie's Car Rental at PR customer service was great and very knowledgeable. The lady was super nice and work very fast. The shuttle services was great as well, when we arrived and to take us to airport. I definitely will rent here again.
Mon Jun 12, 2023 - Renter Review