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Car was quickly replaced when a computer glitch occurred.
Used Charlie for 30+ years. Never a problem
Excellent
Everything was good the staff was professional the only down fall was they charge 13.99 per day to cover a 1000 deductible even though I have full cover insurance
Car was not cleaned when I picked it up. Scratches all over the car. Brakes were bad.
Have always used Charlie Rental when traveling to Puerto Rico. Always satisfied with the vehicle and service. Good company.
They need to clean up the vehicles better, the vehicle that I rented was full of roaches
Only request or comment would be to please clean the windshields prior to releasing vehicle. Thank you!
I always rent from Charlie's every time I visit Puerto Rico. This last vehicle I rented I found it to be too difficult to get in and out of it. I wear braces on both legs. My mistake on accepting this vehicle. Otherwise the rental experience was good.
Excellent service. Manage good amount of people swiftly.
I've used this rental agency on a monthly basis for the past 4 months and I am extremely satisfied. Will solely continue to solicit their services for my rentals.