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Good Everything
Happy and satisfied
I have rented several times from Charlie’s and always had a great experience.
Easy process for picking up and returning vehicle
Likebalways great value and excellent cosumer swrvice.
Very smooth experience, I really appreciated how informative they were and really pushed us to check with our insurance on coverage.
I rented in Isla Verde. The light indicating that one of the tires needed air came on.
I went to the Isabela location and they took care of it! No questions asked.
I love Charlie!!!
Car was a little scuffed and dinged up with almost 40k island miles on it. Rates seemed to be higher than usual, but I'm guessing this has something to do with the COVID situation and the fact only the SJU airport is open, but still. Staff at time of pickup and drop off were all very friendly and professional - they were great
Nine
airport pickup was a bit confusing/delayed