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The car I received had dents everwhere, a broken headlight cover ulin the front. The front bumper was held to the car with screws. The shocks absorbers were almost none existent. My husband suffered during that week of rental. As he has back surgery and a car with that problem on the streets of Puerto Rico should not be on the road as a rental car.
The entire process was smooth. Staff is professional courteous and kind.
The reason always come back to rent at Charlie's for the great service. I will never complain. Thanks for everything!
Ever time I rent from Charlie car rental I had a very very good experience.I would no change my rental service.keep up the good work
Car was in terrible condition both externally and internally. Takes a bit too long to check out at the Isla Verde office.
The car rented ahould be commisioned. The cR was dirty in and out. Had very noticeable screws holding the bumper. Never had rented a car in this condition.
Staff not friendly car has dents and dirty not included on my paperwork..
Charlie's had cheaper rates but u also sometimes get really basic and very small cars
Kind, efficient, honest and respectful
Our car got the job done but was a little beat up from previous use. Maybe put a little more TLC into maintaining your vehicles. Otherwise, shuttle service was great, customer service was prompt and friendly.