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The staff at Charlie Car Rental was friendly and knowledgeable. This was my first time booking with them, and I am very satisfied with their service. They gave me the best price and I am very happy with their service! They picked me up at the airport on time and back to the airport as well I will book again with them! Great costumer service!
Overall, always a good experience.
We always use Charlie for our trips to Rincón, PR. The staff is always friendly and professional. They are very knowledgeable and helpful. The cars we’ve rented have always been clean and in good condition. There was a sticker shock with the jump in price from a compact to the caravan we needed this year, but I guess this vehicle is a high value rental. The caravan we had was perfect for our needs and we had no issues. Great job hiring and training your staff. Thank you.
Great customer service
Charlie's Car Rental has gotten better over the years! The shuttle to and from airport - is on point. We were attended to quickly at the Isla Verde office. My family and I were satisfied. We WILL recommend Charlie's to all my friends and family. Thank you for being efficient at check in and check out. Wishing you all the best. Lots of success and continued blessings.
I was well pleased with the car, checkout process and transportation to airport. Pick up took a little longer but still was okay. I was sold a toll fee but never had to use it.
I was concerned about renting to an agency outside the airport, but I remember many people speaking about Charlie rental car agency over the years so I decided to try them. They were easy to work with, and accommodated me with any requests I made. I believe they are quiet Giants of car rental on the island of Puerto Rico
Everything was great, the staff was very friendly and the rate that I was quoted was the rate that I got. The car was clean and new condition. There was no added fees and everything was as advertised.
Great people we come every year, always rent from charlies
Only issue was we did not know where and when the shuttle was picking us up and no one answered the phone so we had to take a taxi to pick up the rental, other than that, all good.