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The cars exterior was filthy. Nice people at Charlie but they need more than 1 staff member at the counter mainly because the computer system is so old it should be in a museum. They really need to upgrade their computer system! Otherwise friendly and honest people.
Staff was helpful n friendly
Traveled to Puerto Rico to help install solar panels. It was key to have an SUV to carry gear. Even though trucks are in short supply right now, Charlie’s staff gave me a free upgrade to a premium SUV to honor the reservation. Everything was smooth and easy.
Very satisfied..
Charlie Car Rental staff is always great and the prices are very competitive.
The car had alot of body damage .
I got a kia this time, very unresponsive & poor handling . Not a good car for PR roads. I had an accent much better.
Car hesitated a bit but it is an economy car so understandable. People at the counter were very kind and gave us a ride home to ocean park on the shuttle.
Great for the price
An overall good experience...great car
The best rental company in P.R.