REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Excellent
Staff very friendly and courteous.
the car was ok but the car was due for a service check and back tires needed to be filled twice.
I always use this company, I recommend and will always do so.
Waited 2 hours for a dirty car.
Its always a pleasure to rent from Charlie Car Rental. They're always my go to car rental service when I go to Puerto Rico.
love charlie car!! an asset to Puerto Rico
I received an online quote, but was kicked out of the server. When I got back onto the page, the quote was higher. In all fairness, I later found an email redirecting me to the original quote, but I had already made the new reservation at the higher price. In all, it was a great experience. Thank you!
The vehicel was fine but I believe if I made reservations you as a company should have made arengment to have a vehicle there at my arrival but instead you took 45 min. To pick me up and on top of that never notify me that you didn't have a vehicle there and force me to wait there almost 2 hours before something show up the customer service was below standard.i would consider using you the next time
Thanks
Ivan Cosme
813 454 5403
The deposit was more than the rental, a bit of a surprise as most agencies don't require a deposit (they've got your credit card). I would have liked to paid with another card when I returned the car and had the deposit credited back to my credit card immediately rather than having to wait up to 10 days for my card to be credited with the deposit refund. I like this agency and hope to rent from them in the future. Very courteous and helpful! No long wait in line.