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Everything was great! Looking forward to next time.
No comments
The gentlemen need to be more courteous. They are unfriendly.
While my rental was well handled considering my flight was delayed, my other family was not as fortunate. We have family that has been renting from Charlie for over 10 years and when there flight was delayed, Charlie cancelled their reservation. I believe that for better service you should request Flight info from your out of town guest so that you can get notified if their flights have been cancelled or delay. Overall my experience was not bad.
Charlie's Car Rental Agency was great! Not only were they literally 50% cheaper then the reservation I had at Hertz, but they upgraded my vehicle at no extra charge. I arrived very late, almost midnight, and was very happy to see that they were open 24 hours! I have recommended Charlie's Car rental to all my fiends and family!
The staff at this location are great; really helpful, really nice and work fast when the shuttle comes with more renters. I always rent from them and only will rent from them when I am in Puerto Rico.
Super kind and patient with my large party!
Pickup was very prompt and customer service was quick and courteous.
Check in and check out was fast and easy. Car was great on gas and I had a great time in my short visit to Puerto Rico. I only rent from Charlie.
Been renting from them for years. Only company I use.