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I was very disappointed with the car, interior were very messy seat were stained beyond believe, finger nails on the passenger door handle, front windshield dirty interior carpet ful the hole car was below standards, they try to change the vehicle but this one was cleaned than the replacement. very dissaponted with service. I wont be renting or recommend Charlie car rental to none of my friends. then for return wait 45 minute on line because only 1 person was available. I almost lost my flight.
Great experience overall, quick pickup and return.
Thanks for your services. Happy Customer!
The Isla Verde office was not helpful when flight was delayed and arrived late. However, Giovanni at the Condado office was amazingly helpful with dropoff before cruise and pickup after cruise. No shuttle available after returned from cruise so suggested we take taxis to the Condado office and he would reimburse for the cost because of the inconvenience. The first vehicle we received before the cruise was in horrible condition. The second van received upon return from cruise was much better
Great service.
Is close to the airport and pick me up before 15. Minutes
Carro grande y limpio, la gasolina dura un monton
The compact car I rented this time (Kia) was very unreliable (super slow) getting to 30 miles.
Pick up from the airport was quick, as well as the return to the airport. We had a little bit of trouble understanding how to use the key fob, but a staff person was happy to help.
Great services, price was awesome.