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Did have to wait at the cruise terminal for quite some time for the shuttle, but the office kept in touch by phone. Other than that we had a great experience and will use Charlies in the future on our next vist to Puerto Rico.
Nice rental agency. Pick up from cruise terminal and check in took almost 2 hours.
Excellent service, prompt return of my deposit, will definitely use again! Thank you.
Overall good, price can be better.
I have rented from Charlie for the last four trips I hae made to Puert Rico. I have tried others but Charlie has te best rates and sevice.
excellent service
I did not receive the car I booked online so I was a bit unhappy about that and was given a completely different car that sounded like it was starting to have issues with the brakes and engine but it got me from point A to Point B. Great customer service though.
Great experience, thank you
Great experience, thank you
Extremely friendly and helpful staff, receiving and returning the car.