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The only problem was when i pickup car waited out side f ok r almost 45 minutes until they brought the car around.
This is the 2nd time we have rented from Charlie Car Rental. We received fantastic service. Very courteous staff. We will rent from them next time as well!
Gracias por todo. Definitivamente cuando regrese a la isla, vuelvo a utilizar de sus servicios.
Rented two card in two weeks got no discount or upgrade,also cars b were not cleaned the second car I rented even had snf SD and dog hair when I informed staff they acted like nothing happened and ignored me and my wife for future reference I will not be renting anymore from Charlie or Ace to bad I've been a loyal customer since the 1980's yours truly Luis Laboy.
The rental agent assumed we wanted the same coverages as we have elected in the past (as we are long time customers)and automatically charged us more due to this, but after I showed him the coverage elected/rate quote given, as per my confirmation email, he quickly corrected it and charged the amount which I was originally quoted online.
It is a great rental company. Wonderful prices, great cars.
Big bald guy could have been a bit nicer... the woman who helped us later was super helpful and nice! Thanks!
Picked up promptly at the airport. No problems!
What I really like about Charlie's is the price you see online is the price you pay no surprises. Also like the fact that you only pay $10 for the rental period for the tollroad transponder service and not a daily fee.
BEEN RENTING WITH CHARLIE ISLA VERDE OFFICE ABOUT 9 YEARS ----AGUADILLA 3 YEARS....RENTED IN MAY AN 0CT. 2015..JUST RENTED JAN. 2016,, GOING BACK IN APRIL....CHARLIE CAR RENTAL, YOU GUYS ARE GREAT AND THE VEHICLES....SEE YOU IN APRIL BQN ROBINSON APONTE