REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Hello, on the pick up it was prompt, but to return to airport it took too long!
Very good experience. Dropping car off took a very long time.
I would especially like to thank the woman who helped me when I went to pick up the car. I can't remember her name, but she was incredibly helpful, clear and patient with me and all my questions. In contrast, when I returned the car, someone else was working that day, and in observing him help another customer along with his interaction with me, I did not see that similar warmth and comprehensive customer service taking place.
We have been renting from Charlie Car Rental for 6 years. The vehicle that we just rented was the best that we have had in the small sedan category. Everything worked very well. Pickup service at BQN was great. Van was waiting for out flight to arrive. We wish the drop-off fee from renting at BQN and dropping the car at SJU and viceversa was a little bit less. Their toll charge mechanism works very well for us.
This is our number one choice when traveling to Aguadilla.
As always, I as very pleased with the service offerte by Charlie rentra car.
Always a pleasure to rent from the Condado location.
Very satisfied with all services and location of Charly rent a car
My flight kept getting delayed & I kept calling Charlie to change my pick up time, the staff was great about it. Every time I go to PR I only rent from Charlie because the customer support is awesome.
Cars could be a little cleaner inside. Also, the two narrow steps in you pick bus are dangerous. My wife fell off when exiting at the airport on January 13th. I was holding her hand so I fell down as a result and injured my arm. You should also have a first aid kit in your busses. We had to buy band aids at the airport.