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The gentlemen that helped me was funny, nice and knowledgeable. He wasn't pushy telling me I should purchase this insurance or add on insurance like I've experienced nor did he try to get me to upgrade the vehicle. This was the best experience I've ever had renting a car. Definitely will recommend them to friends and will use them again in the future.
We were super satisfied with our experience. It was very easy and had more of a mom and pop feel so we felt like we mattered. We will use them again.
The car was small & cheap for the money. It wasn't properly checked over & cleaned before given to us. If you rent a car in Puerto Rico you would expect the windshield fluid to be full and the windshield wipers to work. We were on the other side of the island when it started to rain & had to pull over with the downfall because our wipers were old & there was not any fluid. This happened several times. We shared this with Charlie's & they could've cared less.
Great service, I will definitely use Charlie again next time.
I had a problem with the car but they promptly resolved it
The service was excellent
Very accessible, polite staff
I arrived at a shift change and it took a touch longer to rent the car. Drop off was very quick and easy.
Very good experience with them. I will use them again.
MUY BUEN SERVICIO........GRACIAS