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Overall the experience want great but it wasn't awful either. Next time I rent a car in San Juan, I'll research my other options before renting through Charlie.
Absolutely no problems with the reservation or car. I was unaware of the complimentary ride to the airpot, which was an added bonus!!! VERY pleasant & helpfyl staff.
Very good experience. I recommend it so much
I didn't get the car I selected. The car has smell. Shock absorvers were really bad and breaks were not working properly. Also I recommen remove stickers on the front and back bumpers showing the company, it it very dangerous for the tourist in Puerto Rico. Because of the stickers everybody knows we are tourist and we can get rob. I hope this suggestion is taken under serious consideration.
Great experience!
The car was in awful conditions..the car had balled tires, needed wipers, the outside of the car was all beat up, suspension on the car was very poor you could tell they don't maintain these cars it was horrible.
I will recommend
I had an absolutely wonderful time from booking all the way to return. Airport pickup is timely, check in and check out was very smooth and simple. Airport drop off was included and no wait involved, the van was already there. A+ business
great had no problem
I could not have asked for better service and I even was given a new car which was fantastic. I will always use Charlie Car Rental while I am vacationing in Puerto Rico!!