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Good experience so far!
The price quoted is never the same when you arrive at the counter. There are unique PR fees & taxes never discussed during the reservation making it seem you are getting a good deal. When you arrive after a long traveling day & with little options for another rental company you are left to decide if you pay the additional fees or venture to another car rental company. In addition the agents at the counter are very aggressive on selling additional insurance even I presented proof of insurance.
The process went according to what Charlie Car Rental has posted on their website. Not only were they transparent with how they work they also exceeded expectations.
When I arrived it was nice to see 5 people working the front desk. Service was quick, friendly.
Second to none service! Best rental car company in PR!!
Great quick service wasn’t expecting a 2023 vehicle that was a pleasant surprise. Would use again and recommend.
I been renting from Charlie for at least 5 years always satisfied with price and great customer service and availability
I always reserve a car from Charlie Car Rental when I come to Puerto Rico
I have rented from this company for more then 10yrs I have always been given great customer service
Helpful and good service. Provides good instructions