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Customer service as always was great......
Quick simple service! No lines, no wait, new cars. Great experience.
I aways rent from Charlies. Fast and easy
Great staff, went above and beyond to help us in Puerto Rico. Would highly recommend Charlie Car Rental.
This was the most pleasant experience I had renting a car in Puerto Rico. The staff was quick and efficient and very helpful and courteous.
It was fast and reliable. I would rent again and refer as well.
Everything was good...just found roaches in car...this is our second time and both time there was roaches in car...
I called with questions about my rental reservations. The man in the phone was so rude I didn't even pick the car up. I paid a higher rate with another company just because of his attitude. I'd rather pay more and be respected than get a deal and be spoken to like that.
Very pleased with charges. I loved that there were no hidden cost. When I returned the vehicle charges included the fees for tolls. Knowing the exsact total pleased us. We have rented from different companies and months down the road we get a bill for toll charges that we are not sure if it's correct. Continue with your standards and your company will grow do to your honesty and professionalism. We travel on business and pleasure to Puert Rico at least 10 times per calendar year, see you soo
The only problem I had with the car was that the passenger seat was very low and I couldn't figure out how to raise it.