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Very convenient location to the airport and the shuttle service to the airport was great. Definitely will use again when we're in the area.
Very good experience!
Rental process went quickly and smoothly. Vehicle provided had a few more scratches/small dings on it than were originally marked on the rental form when I went to check vehicle, but they revised the form to reflect as such when informed (Before I took delivery). Just make sure to check your vehicle thoroughly. It wasn't anything intentional on their part; it was dark (4 am when picked up) so it was simply overlooked but could become expensive if not caught beforehand. Courteous/helpful staff.
Great
Good
Will recommend to friends
I have been renting from Charlie for over 25 years. I travel to San Juan at least 3 times a year for the last 25 years and I have never in those years rented from any car rental but Charlie. Charlie provides excellent service and good value for money.
It esas a great experiencia!
Although our Jeep wasn't available they offered to have one delivered to our hotel and discounted our rate which made up for the mishap.
The only thing I would complain about is that it took too long when returning the vehicle. It did not look like there was an established system to get this task done in a timely manner. Other than that everything was excellent.