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our van was not ready the first day so we had to use an older van for one day- But Charlies actually came to the beach we were at to trade it out for us- Very nice of them.
The only problem we had was the waiting at the port to go and pick up the car. Miscommunication as to where to wait for the pick up van.
Excelente servicio. Soy una cliente leal y continuare siendolo! Gracias!
All worked out great.
A friend recommended Charlie Car and I loved the service, pricing and employees. I will use them moving forward on all of my trips and will recommend Charlie Car to everyone I know.
I loved it , everyone was so nice and helpful .
The rate was ok, but the car was beat up the shocks were bad the brakes were grinding no washer fluid I was in the middle of the highway and couldn't see went to wash the windshield and had to pull over to throw a bottle of water at the windshield cause I couldn't see.
I am gold member of hertz and Avis , but when I visit PR, it's always Charlie car rental, everyone is very efficient with courtesy
Even it's a little outside the airport. It's faster than inside the car rental building, it's in and out, very fast. They start this reward problem "belly" the more you rent, u get all kinds of upgrade bonus.
I always highly recommend Charlie to everyone visit PR. They are my car rental in PR for life.
Very satisfied thank you very much
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