REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
I always rent from Charlie when visiting Puerto Rico. This was my fourth time. They always have a nice, clean car waiting for me. The prices might be slightly higher than the big international companies, but I like working with local people. The staff is very helpful and courteous. I'm a customer for life!
Everything was perfect- the only complaint is that they don't just "hold" your deposit - they charge it and Ive been back home 2 days now and still no return of my $250 which I need !!
Whenever I travel to Puerto Rico I always rent from Charlies.
It was a great experience renting from your company. Your staff was very helpful. This is my third year renting from your company and every year has been great. I will be coming back to San Juan, Puerto Rico next April and I will be renting from you again.
Thanks, Jesus Otero
I would like to say that the experience I had with the staff , the pick up and drop off the vehicle and transport from and to the airport was exceptional. I would highly recommend Charlie car rental to everyone.
Great
Todo muy bien
Ramon is always helpful, courteous and very professional. I always rent from Charlie's when in Puerto Rico. One thing regarding the cars, it's theirs seats are too low but other than that, I have never had a problem.
we arrived early and once we reached the main office everything was wonderful. The automobile was ideal and more than what we had expected! The car ran great for the week and the office staff were very professional and knowledgeable. We were so pleased we joined their "frequent drivers" program and hope to be back soon!
John Biszick
Everything was great except I will recommend making the return process a little bit
More faster and efficient ; waiting on the line behind people that are renting was frustrating, specially when you have a flight to catch - other renting companies have a staff with a little scanner checking people out that makes the process a lot faster . Just a suggestion . Thank you