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It is a locally owned company with great service. No reason to go elsewhere.
Very good
This is the best place to rent a car!!
Very well worth the price. Service was great. And I for sure will be renting from them again.
good
Had to wait at the airport for quite some time. The staff were super friendly and helpful. This was our second time renting from Charlie's
People are really cool and down-to-earth
Did not rent a car !
We arrived late to San Juan to pick up our car. I called for the shuttle to pick me and my three small children up. They said that our rental deal had expired. The same car I had rented for $275 was now going to cost me $1500. I walked to the enterprise dealership and last
Minute the gave me the same size car for $500. I will never use Charlie car again.
I have been renting cars there for the past 20+ years (may be even more) and the main problem is you never know what you are getting.
Last month I got a brand ne car which it but last week I got a stained, funky smell, all scratched up car.
The cars are always in good running conditions and do their job.
I keep forgetting to sign up for frequent user, reward point kind of thing, now available. I wander if one does, would the staff pay more attention to individual long term exemplary custome