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Very good
Would definitely recommend.
Excellent in all respects.
I was given a defective vehicle, I had to return it and I was given a second rental. My complain as a customer is that it cost me time and money for gas, which I feel I should be compensated. Another thing that Charlie Car Rental should train your employees who clean the vehicles is to keep the inside of the windsheilds clean. At night if the windsheild isn't clean it affects the visibility of a customer, which is a safety hazard.
We are regular customers, we continue to be satisfied, however we don't like the Charlie bumper sticker attached on the rentals cars. We think is not safe to be identified as a tourist while we are driving a rental again for safety reasons . Charlie Rental don't need that kind of advertising.
Great experience.
You were great, telling my friends to compare the rates when booking. Your rate was the best I found when booking. I got a 2016 Rio brand new😊 I was very happy. We definitely book again, keep me on file. Thank you
Should include toll fee in rental.
We have been renting cars from Charlie Car Rental for the last 18-20 years! The staff is very pleasant and knowledgeable, the cars we've gotten are very well kept/maintained and their rates can be beat. My husband and I always recommend Charlie's to family and friends when they visit Puerto Rico and need to rent a car. Good job, Charlie Car Rental!!!
made reservations for Condado (cruise ship shuttle service). According to the website there is shuttle service until 4PM. Office hours 7AM-7PM. I called the office shortly after 7AM to request shuttle pick-up.I was told there is no shuttle service until after 8AM. We waited at the cruise terminal for the shuttle for an hour. Not a huge deal but the shuttle service times should be noted on the website. Car was the best quality.We reserved Charlie Cars because they offer cruise & SJU shuttle