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The check in process was horrendously SLOW! There was no attempt to access our reservation. From the time we got to the counter (ie talking to some) until they time we left it took at least 25 minutes. Since a few people were there ahead of us, it took one hour to drive out with a car from the time we arrived at the rental building until we had the car. Very bad. I would not recommend this to company because of the check in process. Fix that and it would be great.
Like that you only have to have $250 held on our credit card instead of $500. The only problem we had was the air conditioner did not work properly and the engine light kept coming on, thank you
very good all around service, especially good pick up ad drop off
Charlie has the best rates in PR. Great service as well.
Perfect car for the week
Convenient location in Isla Verde.
another great Charlie's experience
The staff was very helpful and knowledgeable.. Thank you all!.
Everything about my car rental experience was super smooth seamless experience. I do recommend Charlie to any of my friends and coworkers that visit San Juan.
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