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I was please wirh the service in the counter. The car was not clean completely. There was sand inside on the carpets, and in the trunk.
Always happy every time I rent from Charlie!
Good service
We waited close to 20 minutes for the pickup. Our kids were tired as it was about 1:30am. If possible for the shuttle to wait somewhere close or at the airport, it would have been better for the shuttle to come as soon as I called that we were off the plane and not wait until we had all our luggage. Otherwise, our experience was excellent and we plan to use your service again. Thank you!
I rented my car in Aguadilla agency since two years ago and I always happy with the service. I am very delighted to Jessica. She is very knowledgeable and effective. The rest of the team are very nice and effective as well. I am very happy with the service you have.
This customer service Lady needs a raise. She goes above and beyond her duties even when folks are rude! She should train some of the others at the other location. Friendly,.knowledgeable and lots of smiles even when the lines are long.
That the reason I quit using the other one and refer folks at B&B to bus to your location.
I am thankful a friend referred Charlie's to me! All went perfectly. Thanks.
Everything was very good from service to the car
We came to Puerto Rico a few days early for a cruise. Charlie has an airport pick-up (shuttle) and cruise drop-off (shuttle). It worked like a charm. I recommend this to anyone who wants to spend time in Puerto Rico before or after a cruise.
This was our 2nd time to rent & I did recommend this agency to a friend. No problems with them either time.