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There was no windshield wiper fluid in the vehicles which I needed to purchase. It was only $2 but the agent didn't even offer to reimburse me when I told him about it. Also the child seat we rented was kind of grimy and had a faint smell of urine. Otherwise the rental was good, and neither of those issues would stop me from renting again or recommending your services.
Great service and low rates. I always rent from you guys!!
RECURRENT CUSTOMER
The lovely lady who processes my order every time (mornings at Condado location) couldn't be nicer or more efficient- she's wonderful!
Out of the many cars I've rented from various companies, this was the most efficient rental process I've ever experienced. The whole transaction, both pick up and return, was handled quickly and professionally. The staff was helpful, the car was clean, we were picked up and dropped off at the airport with no waiting. I would definitely rent from Charlie Car Rental again and will recommend them to family or friends who are going to Puerto Rico.
Have been renting from Charlie Car rental for many years. They very offten have very good rates.
Love the service all around i use it all the time and 30 of my family members and friend, and i recommended to everyone i know. Keep up the good work. See you in a few weeks.
Create to be Pick up at the hotel and back after rental
Absolutely better than most experiences I have had renting a car, it helps to have the correct insurance papers with you if you are using your own insurance. The English skills with Charlie employees were great, thank you so much
We have flown in and out of Puerto Rico numerous times and have always rented our vehicles from Charlies and always received great service. One time my husband left his prescription glasses under the seat and after several calls to Charlie's, they were returned to us. Not sure that would have happened with other car rentals.