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Great service. Agent offered me a great deal on a better car that was available. Car was in perfect condition. Shuttle service was also on time and helped with our luggage. We will definitely use again and recommend.
Staff was friendly and inviting. They picked us up from our hotel to bring us to the rental company, making it less of a hassle and more enjoyable for my husband and I.
Always rent at charlie car rental never have a problem with them
Easy and fast drop-off
excellent!!!!
We've used Charlie car on 3 previous trips and will use them again on our next trip.
Everything went smoothly - keep in mind that once arrived U R on the island time.
Notes
If U R returning your car in Condado before 4PM, free shuttle will take u to the city
Do take the EZ Pass (transponder) - helps a lot!
Get smallest car possible with highest clearance if you're staying in OSJ - ideal would be 2 door Jeep Wrangler.
6 day rate = weekly rate.
Airport location is right across from the beach - return car, leave your stuff @ the office, go for the beach, come back, shuttle t
I chose to rate based on my experience with the customer service in the San Juan office. It was excellent and the office manager is worth her weight in gold. If I rated Charlie Cars based on the airport drop off interaction in Aguadilla, the ratings would have been poor. There was no greeting except an almost subaudible grunt.. He was blatantly rude and gave a very clear message of hostility.
Everything went smooth. No complaints.
I have been renting from Charlie Car Rental for a few years now. I have made it my business to recommend this agency/company to every person I know that needs a rental vehicle. It is always a pleasure to request your services. Your customer service is AWESOME. Thank you !!!!